Do you have questions?
We have listed some frequently asked questions by our parents. We hope that these answer any questions you may have about our nursery. If you any other question then please do not hesitate to contact us and we will be pleased to help,
How can parents get involved with nursery events?
The nursery aims to be part of the local community and hold regular events such as open days, summer fetes, charity fundraising events and come and play sessions. We invite parents and children to these events and welcome the assistance of parents in organising these events. The nursery also has a Parent Nursery Association; this is a group of parents that meet with the management on a regular basis to talk about the development of the nursery as well as planning the events in our calendar. We welcome parent’s suggestions or feedback regarding all aspects of the nursery and preschool and this can be delivered via the suggestion box, annual parent questionnaires or through discussion with the management team. In addition to this we ask all new parents for their feedback after their child has been attending the nursery for 3 months, via our new parent feedback form.
How do I settle my child into nursery life?
We recognise and understand the anxieties for both parents and children when starting at nursery. Some children will settle in on their first visit and others will take a little longer to get used to their new environment. To support parents and children through this we offer a minimum of 3 settling in sessions, free of charge. The room manager will contact you a month prior to your child starting at nursery to arrange these settling in sessions. At the first settling in session we would ask that a parent is present to complete the necessary forms and to talk through their routine, the second session is when we would encourage parents to leave their child with us for a couple of hours so we can see what they are like away from you and to begin to build a relationship with them and then the third session is for a large part of the day so that they can experience all of the important parts of the day such as sleep time or meal time. After the third session if you feel that your child needs some more settling in sessions this can be arranged.
How do you manage children’s behaviour?
Within the nursery we ensure that the children have set boundaries for their behaviour for their own safety and the safety of their peers. Holme Park has a named person who has overall responsibility for guiding staff and parents with issues concerning behaviour. Our aim is to promote positive behaviour rather than negative and ensure that all children are provided with love, care and security. There will never be any form of physical punishment within the nursery, the children will never be subject to humiliation or labelled as `naughty’.
How do you plan for and assess each child’s learning?
All staff members are trained to plan for children’s individual learning needs, staff will observe their key children and identify strengths, development needs and interests and then use these to plan the following weeks activities. Each child has a Individual learning journey that their key person will record their activities and achievements against the Seven areas of learning in the Early Years Foundation Stage. These Learning journeys will be sent home on a regular basis so that the parents can have a look through and add anything that has happened away from nursery.
How often will my child go outside?
Due to the importance of fresh air we ensure the children are taken out on a daily basis into one of our 4 garden areas, we ensure that all children have the appropriate clothing while playing outside depending on the weather, we also take the children on walks around the field and to play in our local park to access a wider range of learning opportunities.
How will we communicate with the parents?
Effective communication is the key to building positive relationships between parents and nursery staff. We operate an open door policy for our parents and verbal communication is always given at pick up time. We also have other ways we can communicate with parents to complement this, including emails, newsletters, parent’s evenings, suggestion box and parents are also free to call the nursery throughout the day and the management team will forward any calls onto the relevant room so that the parents can talk to their child’s key person.
If my child is ill how long should I keep them away from nursery?
Children should not be left at nursery if they are unwell. If a child is unwell then they will prefer to be at home with their parent(s) rather than at nursery with their peers. We will follow these procedures to ensure the welfare of all children within the nursery.
For a more detailed answer please read our sickness policy. (Please right click on this link and select 'Open link in new tab')
My child has special education needs?
We operate a comprehensive SEN and Inclusion policy. We have a nursery SENCO that has a great deal of experience. We will work collaboratively with parents and other professionals to and individual play plans will be put in place to ensure their needs are met.
What are your opening times?
We are open from Monday to Friday, 7.30am to 6.30pm. Our fees are fully inclusive with no extra costs for early drop off and late collection
What do I need to bring along to nursery everyday?
As we are fully inclusive and provide all meals, snacks, drinks, nappies and wipes we just ask that you bring the following in a clearly labelled bag:
A warm coat and hat in winter
Wellies (if applicable)
Some spare clothes
A sun hat during warmer months
A dummy or favourite teddy or comforter they would have at home to go to sleep with (if applicable)
Family photos that can be made available to the child throughout the day if they would like to see some familiar faces
What happens if I am late collecting my child or am unable to get to the nursery before the nursery closes?
In the very unlikely event that a parent or carer does not collect their child from the nursery at the agreed time, and no contact has been made with the nursery to inform them of alternative arrangements, every attempt will be made to contact them. If this is unsuccessful the nursery will contact the nominated emergency contact person and request that they collect the child. If we are unable to make contact with anyone we will inform the local out of hour’s children’s services department to agree the next course of action in order to ensure the child’s safety and wellbeing.
What happens if my child has an accident?
During your child’s time at nursery there may be occasions when they have an accident this could be due to their physical development, such as learning to walk or gaining an understanding of special awareness or could be down to a lack of communication. In all circumstances an accident form will be completed and parents will be informed during the end of day feedback and asked to sign the form. As a nursery we aim to have all our staff first aid qualified with some staff also holding the first aid at work qualification.
In the event that your child receives a bump to the head, parents are informed by telephone and then the child is monitored for 2 hours to ensure that there are no side effects, if we feel the bump to the head is causing concern then the parent would be asked to collect and take them to see their GP. Should a child have an accident whilst at nursery which requires further medical support parents are contacted immediately and the necessary action is taken, in extreme cases this could involve calling for support of a paramedic.
What is Holme Park’s policy on inclusion?
All children are welcome at Holme Park, we are committed to promoting equal opportunities and all children in our care will be treated equally irrespective of class, ethnic origin, gender, disability, race or religion.
We endeavour to meet all children’s individual needs and aim to include every child regardless of any additional needs, whilst ensuring the needs of other children will not be disadvantaged. We will work in partnership with parents, providing them with information, and assist in the care and understanding of their child’s needs and development. The nursery has a SENCO (Special Educational Needs Coordinator), who is fully trained in the code of practice for the identification and assessment of special educational needs.